Privacy policy

Collection and use of personal information

Personal information refers to all information related to an identified person or that can be used to identify a person. “Personal information” includes, among other information: first and last name; Email address; residential address, postal or other physical address, or other contact information; treatment, gender, occupation, industry you work in, personal interests; and other types of personal information necessary or useful for us to provide you with a product or service that you have requested. The types of personal information we collect and what we do with that information are described below.

Domain name and IP address

We collect the domain names and IP addresses of visitors to our site for statistical purposes, to measure usage, improve the content or effectiveness of our site, or to personalize the content or layout of the site for each individual visitor. We do not disclose this information to third parties. We may also collect information related to the traffic patterns of our visitors from the data we collect and retain from the IP addresses and domain names of our visitors. In addition, we may disclose such collective information about our users to third parties, such as our business partners, distributors, and service and technical support providers.

Log files

We maintain a log file of all actions that are initiated or facilitated with the use of our website to capture, record and store data related to the transaction. Access to this data is restricted to internal use by authorized Ossby employees who administer our network and website.

Email address

We collect email addresses that are voluntarily provided by visitors, from email messages addressed to the company or its employees, through visitor participation in surveys, contests and registrations on the site, or those entered by the visitors when placing an order through the site.

We use email addresses for marketing purposes and to inform those who are interested in our products about events, products, services or other topics of interest. In addition, we use email addresses to let visitors know if the site has been recently updated, to announce product or service news, or to send newsletters and promotions. We also use email addresses to process orders for products, services, brochures, and other written materials, to answer customer questions, to provide customer service, to inquire about customer satisfaction, and to obtain feedback. from them.

You can opt out of receiving promotional or marketing emails at any time. If you use any of the above methods to stop receiving emails, Ossby’s records will be updated within eight days of receiving your request. These opt-out procedures may not apply to emails that are necessary to confirm the completion of a transaction (such as a purchase or a change in the visitor’s user profile).

Credit card information and billing information

We collect billing information from visitors who make purchases from our online store. We use this information to send the customer invoices for product purchases. All credit card data is handled directly by our bank’s secure servers.

Other personal data

When you register on our site, you provide other personal information including your name, postal address, billing address, and telephone number. This information is used primarily to process orders placed in our online store and to facilitate customer service and delivery of the products you ordered.

Personal information disclosed to third parties

All the information you provide will be used solely for our purposes. Except in some cases, we may report your name and shipping address to third parties that we use to deliver specific products to you (such as shipping companies and other affiliates). To fulfill orders placed through the online store, Ossby may need to share your information with other third parties. In these cases, your information is not retained by these third parties or used by these companies for any secondary purpose.


The user accepts that all their personal data are fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance is extended to third parties that had to access the files for the successful conclusion of the contract.


A cookie is a piece of information that a web site can send to your browser and that can then be stored on your system. In order to use parts of the Ossby website, you must set your browser to accept cookies. You can set your browser to notify you when you receive a cookie, which will give you the opportunity to decide whether or not to accept it.

Ossby uses session cookies. These cookies are used when you enter your login information during your visit to our site and are used for a variety of purposes, such as keeping track of the items you have in your shopping cart, keeping track of your name and passwords at login, and to indicate the disconnection of the session. Cookies are not linked to visitors’ personal information. This information is encrypted and stored in a cookie during that session. The cookie is deleted from the visitor’s computer when the visitor logs out or closes their browser.

Ossby also uses third-party, technical, personalization and analytics cookies. This website uses Google Analytics, a free web analytics tool from Google that mainly allows website owners to know how users interact with their website. It also enables cookies in the domain of the site where you are and uses a set of cookies called “__utma” and “__utmz” to collect information anonymously and report website trends without identifying individual users.

To make the statistics of use of this Website we use cookies in order to know the level of recurrence of our visitors and the contents that are more interesting. In this way we can concentrate our efforts on improving the most visited areas and make it easier for the user to find what they are looking for. On this website you can use the information of your visit to perform evaluations and statistical calculations on anonymous data, as well as to ensure the continuity of the service or to make improvements to its websites. For more details, see the privacy policy at the following link []

Data security

Your store account information is password protected for your privacy and security. We safeguard the security of the data you send us with certain physical, electronic and management procedures.

Although we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us, so we recommend that you take all possible precautions to protect your personal data when using the Internet. We suggest that you change your passwords frequently, that your passwords are a combination of letters and numbers, and that you are sure that you are using a secure browser.

Supervision and questions

We welcome comments and questions about this policy. As mentioned above, we are dedicated to protecting your privacy and will make every reasonable effort to maintain the security of your information. Questions about our policy should be sent through the contactsection.